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Throughout the past few years, the massive growth in the amount of people connected to broadband has enabled voice over Internet protocol - more commonly referred to as VoIP - to flourish. This article tells you about the different ways you can enjoy VoIP, whether via software or hardware (VoIP phones and handsets), as well as tips for VoIP.

Software / softphone

First up, when people talk about free calls via VoIP, they mean that there are programmes you can download that allow your computer to do all the work. Programmes such as Skype or Vonage require you to register an account, before being able to call anyone else signed up to the same company. This can be highly convenient, especially when travelling (you can just log on to any computer that has Skype downloaded, for instance). The downside, though, is that friends must use the same programme, and your computer must always be on. You also need to have a microphone and speakers.

Hardware and service providers

If you want to sign up to a VoIP service, there are literally dozens of different companies that can provide it in Australia. To enjoy being able to make phone calls through the Internet without having to leave your computer on, you will need to do this, as well as purchase a VoIP phone.

Types of VoIP phone

There are cordless IP Phones, Wi-Fi Phones, phones from Panasonic that can be ready to receive both regular (landline) calls and VoIP calls at the same time, USB sticks that can have headsets plugged in and be transported around, as well as a mouse from Sony that doubles as a VoIP phone.

Dedicated VoIP handsets look quite "normal" but plug into your router, not the wall. The voice is converted into data by the phone, and sent via your broadband connection.

Things to look out for other than price include how good the voice quality is, whether it has an LED display, speed dial, whether it works when a firewall is on, whether it is wireless and whether it has speed dial features. Nowadays, some new model routers include the ability to make VoIP calls - you just need to plug a handset in.

VoIP service providers

Companies such as MyNetFone, Mondo Talk or Engin, as well as Internode in the near future, can offer you extremely cheap calls via the internet for around $10 per month - or nothing, in the case of Mondo Talk and MyNetFone (although inbound calls are an optional extra). You can either buy the hardware in question from the firm, or get it yourself. One of the benefits of VOIP is that you'll generally pay around 10c for a call anywhere in Australia, which is untimed. International calls are far cheaper than Telstra (although not necessarily cheaper than calling cards), and calls to people using the same service are free.

Before you jump in and splash out on the gear though, read more of Broadband Buddy's VoIP articles, including the pros and cons.

VoIP tips

  • For higher quality calls, follow the same rules as when surfing the Net on ADSL or cable - try to avoid peak times if you can. It's also a good idea to hang up (particularly if using free softphones) and start again to avoid echo
  • The faster the connection the better; you should have at least an 800mhz processor, if you want to use a video phone.
Free phone calls over the Internet are great value and surprisingly easy to set up. Broadband Buddy fills you in on VoIP, sofware and hardware required, service providers and tips.
Free phone calls over the Internet. Information about VoIP, sofware and hardware required, service providers and tips.

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